Terms of Service

Every console is a made-to-order studio work by KENAN GROUP LTD.

Ordering & payment

The site takes an order request — not a payment. Gilad reviews your configuration and gear fit personally and replies with a written quote by email. Nothing is charged on the site, and nothing is charged until you have agreed that quote. How cancellation works today is set out on the Refunds & Cancellation page.

Production & delivery

Each piece is fabricated to order; the timeline on your product page is an estimate confirmed with your order. Home delivery windows are stated per product.

Cancellation & returns

You may cancel by email before production of your piece begins. Because each console is custom-fabricated, the complete commercial terms — including cancellation, returns and warranty for your specific order — are provided in writing with your order confirmation, in line with applicable consumer law.

Contact

Questions before ordering are welcome at the studio email below.